Lex Reception: 24/7 Legal Reception - Legal Answering ... Perth thumbnail

Lex Reception: 24/7 Legal Reception - Legal Answering ... Perth

Published Nov 18, 23
7 min read

Law Firm Virtual Receptionist And Virtual Assistant Perth

Once the call does come through to us we will respond to the call in your company name with a message that you have instructed us to provide. ie, "Excellent morning, this is XYZ legal services, how may I help". Our receptionists can then either take a message from the caller and forward you an e-mail or they can send the call through to another telephone number.

You can choose. The email of your message is usually delivered within minutes of the call coming in. By doing this you can act upon the more important messages and take your time with the less crucial. Our service puts you in the drivers seat. We do not believe in using offshore call centres to address the important calls of our regional Australian customers.

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We are an Australian business and our technology has been constructed by regional IT professionals. We are specialists in and understand the telephone answering market and have actually built our technology to work intuitively. If you are a barrister or lawyer trying to find an efficient method of outsourcing the answering of your incoming calls then why not give Virtual Reception a try.

Call Answering For The Legal Industry

The 7 day trial is a no commitment method to try our service. You don't have to pay anything in advance and you don't have to supply a charge card to get a trial. The 7 day's gives you a sensible time to evaluate out our services and see how we work.

We find that by using remote employees we can keep our expenses low and pass on some great rates to you our clients. We have consumers from a variety of industries nevertheless we do discover that we have a lot of customers from the legal world. A telephone answering service like ours makes a great deal of sense to a busy lawyer or lawyer.

Navigate the world of AI and learn how to implement it in your legal practice.

Reliable Legal Answering Service - 24/7 Support Australia



Your glowing record of case wins, quick turn-arounds, big-name customers, word of mouth and online evaluations will all contribute to the success of your company, but frequently the biggest aspect for people selecting a lawyer is the method they're dealt with when they first get in touch, and at every contact point thereafter.

One sure fire method to show dedication to client care is with the extremely initially, and frequently most routine, point of contact for your customers a courteous, professional and efficient individual responding to the phone. With numerous companies having a hard time to perfect this part of the customer journey, we've created a list of the top 3 reasons law firms require an expert legal answering service; Moneypenny is the world's leading Phone Answering and Live Chat company, using options for organizations of all sizes consisting of numerous law office.

There are no set-up costs, no admin charges, and no ongoing dedication. Call us now on 866. 202.0005!.

Legal Telephone Answering - Call Answering For Law Firms Brisbane

?.!!. Not responding to new client call leaves customers with the impression that their call isn't crucial to your firm and typically leads them to call another lawyer. This is such a problem that the American Bar Association approximates 42% of leads have to wait 3 or more days to get a response to their voicemail from law practice.

Choosing the finest company for your law practice can be tough because there are numerous options. To keep you from being overwhelmed, or making a bad choice, Here is a list of a few of the most well-regarded legal answering services, together with a quick summary of every one's top features. virtual receptionist for lawyers.

Call Answering For The Legal Industry PerthVirtual Receptionists And Answering Services


95 a minute, depending upon the plan, There is a $75 setup fee on the most affordable strategy Answer, Link is extremely similar to Lex Reception, with the notable difference being that Response, Link is not purpose-built for law firms. That stated, they do offer qualified legal receptionists. Do not let the reality that they are built for all kinds of companies frighten you away prior to considering them.

The Benefits Of An Answering Service For Your Law Firm Australia

Legal Answering Service SydneyThe Best Law Firm Answering Services In 2023 Sydney


Their live receptionists utilize specialized tools to personalize a caller's or site visitor's experience, react to regularly asked concerns, transfer calls, take messages, and collect information that makes it easy for the law companies they represent to follow up. Some reviews discuss more of a knowing curve with Ruby than other services on this list, but it is nearly an universally favored and trusted virtual receptionist option.

A great place to begin is our post on the legal consumption process (legal answering service). Without a system to track and answer calls when you are not available, you have no idea how lots of cases you are leaving on the table due to missed calls.

Prospective customers who reach a voice mail are significantly less most likely to leave a message or use your services, than a company whose phones are responded to by a receptionist. We comprehend that much of your time as an effective lawyer is invested in meetings with customers, in court and on the phone.

Top 10 Best Virtual Receptionist For Law Firms In 2023 Perth

You will never experience that by teaming up with us here at Virtual Headquarters. We can offer you with a 24/7 Virtual Reception service to boost your career as a lawyer. Provide much better results to more clients during their stressful times and assist them make a choice with confidence.

If your legal receptionist is out for lunch, sick or on vacation then you know you can always rely on us to have your back. Our elite telephone answering service at Virtual Head office provides 24/7 consumer service no matter what time of day it is, every day of year even on holidays, meaning your workplace is never closed.

Change your status from 'offered' to 'in a meeting' with a simple swipe of a screen and have our highly expert telephone answering receptionists manage your calls based on that change. Going Virtual has never ever been so practical and versatile, where you remain in control of how calls are responded to and dealt with (phone answering service for lawyers).

Law Firms Answering Services Melbourne

The versatility is endless and all for an affordable price. If you are looking at boosting the national image of your law firm then you might choose to have multiple numbers throughout Australia to make it appear as if your company is based in many locations throughout the nation. We can quickly provide telephone number in all major cities across Australia.

You will never ever have to stress over missing after hour's calls ever again. The receptionist of any organization is frequently the first point of contact with a customer, so it is essential that the caller feels well looked after. We want to make a long lasting impression for your practice, so we ensure you that our first-rate client service group will do just that. virtual receptionist for lawyers.

Click the free trial icon on our site and finish the steps which take simply one minute.

Answering Service For Lawyers And Law Offices Brisbane

Maximize every minute and get only the most essential calls - lawyer virtual receptionist.

I decided to attempt Chic and have been extremely delighted with the results. I have discovered the virtual receptionist to be a lot more economical than hiring a full-time secretary. I have also discovered that I have a greater conversion rate with first-time callers given that Posh has been answering my phones compared to calls going to voicemail.

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